1, Contact FALIGE Customer Service Team to request a return,please DO NOT send back to the address on the parcel which is not ours.
2, Get the return address: Customers from these countries,Can be returned to
FALIGE in your country's warehouse: USA-NY, USA-LA,UK, Canada, Australia, Germany, Italy, Spain. Those who from EU countries can return to our EU warehouse as well.
3, Fill in the after-sales card As well as print the barcode and paste it on your return parcel.
4, Return your item
5, Send us your Tracking information
6, Get a Refund
Returns & Exchanges Policy
Items must be unused, undamaged and in original packaging with all the original labels ,ensure that all articles in the package are intact ! You can return the items within 30 days of delivery for a full refund or exchange. Buyer is responsible for return shipping cost and any related expenses.
If you want to exchange the size or color. Have a easy exchange as long as it is in stock.
HOW CAN I GET RETURN?
Please request return and exchange above the form.
Entry your order email address and order ID
Once we receive your return, please allow 3 to 5 business days to process your returns.
WHAT ITEMS ARE NON-REFUNDABLE?
Free gifts or promotional items with retail value.